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My most significant professional achievement was the successful startup
of a petrochemical plant in Spain. I was the chief process engineer leading a team of
three engineers from Raytheon. Ertisa was the Spanish client. The plant was an existing
cumene plant that had been redesigned for increased capacity and to use Raytheon's new
cumene technology. This was a $15 million project.
As the chief process engineer I was to ensure the successful startup of
the plant. I had to get my startup team and Ertisa's team around the same table so that
they would work in the same direction, using the same language. This required a good
deal of diplomacy. The responsibility of ensuring a successful startup was entirely mine.
The time-line for a startup is extremely tight. Keeping a startup on schedule is the
most stressful aspect of the job. A delay of one day translates to a production loss
worth thousands of dollars.
I was nervous because this was my first supervisory role for an extremely
important and high profiled project. The startup was high profiled, as it was only the
second plant in the world that had been designed to use Raytheon's new zeolite cumene
technology. My problem solving and diplomacy skills as a supervisor were soon put to
test during the early stages of the startup. I was informed by Ertisa that the
circulation fluid that was being used to dry the catalyst was taking too long to heat.
My startup team and I looked into the problem and found out that a heat exchanger used
to heat the circulation fluid was incorrectly sized. The heat exchanger was far too
small for the service. Based on the existing exchanger, it would take the catalyst
three additional days to dry. I had two options, to begin pointing fingers at people
who designed this heat exchanger or to come up with a workaround for this problem. I
opted for the later. I started out by communicating the problem to my supervisors in
America. Then I sat down with my startup team and discussed ways that we could come up
with a workaround. I could not tell Ertisa the truth at this point because I didn't
want Ertisa to lose confidence in Raytheon's engineering ability. Both Raytheon's and
my startup team's credibility was at stake. Switching to relatively new, untested
technology is always a risky proposition. This unit was a major contributor to
refinery profitability for Ertisa. I would ultimately tell Ertisa the real cause of
the problem, but needed to buy some time while we looked for workarounds. Within six
hours of finding out the heat exchanger problem, my group came up with a workaround.
We recommended using another exchanger from the plant that was not being used during
the initial catalyst dryout stage. Ertisa was concerned when I broke the news to them.
After hesitantly implementing the workaround, successfully drying the catalyst and
avoiding a major delay, Ertisa was happy. From thereon there were no significant
surprises.
Six weeks later when Ertisa finally accepted the plants performance guarantees, I knew
I had accomplished something. I was successful in effectively communicating with
multiple people in a hostile client environment, leading under tense circumstances,
making aggressive decisions, and in making things happen. I also learned to see the
problems I was solving in the context of the entire chemical plant rather than as
isolated problems. Most importantly, I learned to delegate and manage my time
effectively.
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This writer is fortunate to have had a unique and notable achievement to
highlight. But although the experience was undeniably exciting, he or she
needs to work harder conveying something of this excitement to the general
reader, most obviously by making the experience more digestible to readers who
do not necessarily know about or want to get into the details of a heat exchanger
in a petrochemical plant. There is an overabundance of technical details in this
essay, particularly in the long, dense third paragraph, which should be divided and
restructured.
Given the rather momentous nature of the applicant's accomplishment, it would be
possible to create a more compelling narrative. From the first sentence of the
essay, the reader begins to lose interest, due to the weak, automatic reiteration
of the essay question. The writer's startup of a plant required resourcefulness
and creativity — and these qualities would also, ideally, be reflected in the way
he or she decided to tell about the experience.
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